Offered in collaboration with the Justice Institute of British Columbia – Centre for Conflict Resolution and Centre for Leadership, Continuing Education is pleased to offer the Certificate in Conflict Resolution, with a specialization in Negotiation, Mediation/Third Party Intervention, or Family Mediation. A shorter program – the Associate Certificate in Workplace Conflict ladders into the larger certificates.
The Centre for Conflict Resolution and Centre for Leadership is a top education provider in North America in the field of conflict resolution. Everyone is welcome in these courses and programs. There are no entrance requirements and every course will give you practical skills you can use immediately.
You may be entitled to receive credit based on past training, such as other college or university courses. The maximum amount of credit that can be awarded is 50 per cent of certificate requirements.
To register for an assessment, you must be enrolled as a certificate student. Assessments are done by mail only. The University of Calgary books assessment facilities in the fall, winter and spring semesters. Contact the Program Manager to book the facilities after you have received your assessment package from the Justice Institute of British Columbia.
Although everyone is welcome to take courses, enrolling in the certificate program has many benefits. These include access to an online discussion forum (Community of Learners) where you can connect with your peers, and receive personalized assistance in planning your learning path and clear graduation requirements. While course and programs are evaluated and revised on a regular basis, your graduation criteria are set when you register for a certificate program. You can complete the Associate Certificate in Workplace Conflict in six months and the Certificate in Conflict Resolution in a minimum of one-and-a-half years.
JIBC Course Equivalency Chart
|PDS 001||CRES-1100||CCR100||Foundations of Collaborative Conflict Resolution|
|PDS 002||CRES-1101||CCR101||Foundations of Collaborative Conflict Resolution: Workplace|
|PDS 173||CRES-1302||CCR102||Building Your Communication Toolbox|
|PDS 004||CRES-1305||CCR105||Asserting Yourself in Conflict Situations|
|PDS 185||CRES-1170||CCR170||Negotiation Skills 1|
|PDS 006||CRES-1180||CCR180||Mediation Skills Level 1|
|PDS 007||CRES-1190||CCR190||Dealing with Anger|
|PDS 009||CRES-1200||CCR200||Resolving Conflict on the Front Line: Demonstrating Lead|
|PDS 021||CRES-1401||CCR201||Defining Issues and Setting the Agenda|
|PDS 208||CRES-1402||CCR202||Shifting from Positions to Interests|
|PDS 018||CRES-1407||CCR207||Negotiating with Difficult People: Making It Hard to Say No|
|PDS 013||CRES-1408||CCR208||Art of Reframing|
|PDS 218||CRES-1409||CCR209||Separate Meetings: Pre-Mediation and Caucusing|
|PDS 229||CRES-1210||CCR210||Conflict Dynamics in Groups|
|PDS 168||CRES-1452||CCR260||Resolving Conflict in Groups 2 : Facilitating Collaborative|
|PDS 010||CRES-1270||CCR280||Negotiation Skills 2|
|PDS 012||CRES-1280||CCR290||Mediation Skills 2|
|PDS 236||CRES-1308||CCR108||Managing the Hostile Individual|
Toll-free: 1-866-220-4992 (outside of Calgary)
Registration and program information
To register for face-to-face courses at the University of Calgary, register online, or call 403-220-2866.
To register for online courses through the Justice Institute of British Columbia; call 1-877-528-5591.
Read more about the program at www.jibc.ca/ccr