Course Description

Business Acumen: Systems Thinking to Solve Organizational Challenges

Systems thinking is a holistic approach to problem solving. In practice, it means taking a step back to understand how different systems interact, and using that information to design more meaningful solutions.

In this seminar, learn a unique approach to systems thinking as a method and tool for working with change, solving complex problems, and creating individual and team learning. Systems thinking expert, Peter Senge, defines systems thinking as both a thinking skill and a language for understanding and working with complexity. When you understand the complexity of a situation, you are better able to think and act in ways that produce desired results.

Course Details

Upon completion of this course, successful students will be able to:

  • Identify the five disciplines of a learning organization
  • Analyse the concepts of systems, systems thinking, complexity and their implications for the workplace
  • Explain systems thinking archetypes
  • Apply systems thinking to a challenging situation in your workplace
  • Develop an action plan for using a system thinking approach at work

Applies Towards the Following Program(s)

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Online Synchronous
Th, F
8:30AM to 4:30PM
Nov 28, 2024 to Nov 29, 2024
Schedule and Location
Delivery Options
Course Fees
Fee Before GST non-credit $639.99
  • Marsha Meller
Reading List / Textbook

No textbook required.

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

This course uses:

  • Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L.
  • Zoom web conferencing software.

For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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