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Course Description

As a leader of business professionals, you play an essential role in the organization. Motivating, encouraging, guiding and at times being more directive are all part of the position. How can you best provide support and leadership to those professionals on the team as they provide service to others within the organization?

This seminar is designed to provide students with the tools required to guide employees or teams towards stepping into a more consultative and strategic role. Discover how to utilize a five-step process designed to enhance effectiveness in applying not only technical skills but also critical interpersonal skills within organizations. As a leader, examine your role in guiding professionals on aligning their technical deliverables with the business needs of clients and the organization.

Course Details

Upon completion of this course, successful students will be able to:

  • Identify the challenges of leading professionals in delivering their expertise
  • Explore the tools required to guide employees or teams into a more strategic and consultative role
  • Refine communication skills to obtain the desired outcome
  • Recognize when and how to take a coach approach as a leader
  • Analyze strategies for dealing with multiple/complex client systems

Applies Towards the Following Program(s)

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Enrol Now - Select a section to enrol in
Type
Class
Days
T, W
Time
8:30AM to 4:30PM
Dates
Oct 29, 2024 to Oct 30, 2024
Schedule and Location
View Details
Hours
14.0
Campus
Delivery Options
Class  
Course Fees
Fee before GST non-credit $639.99
Instructor(s)
Reading List / Textbook

No textbook required.

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post the course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Type
Online Synchronous
Days
W, Th
Time
8:30AM to 4:30PM
Dates
Jun 18, 2025 to Jun 19, 2025
Schedule and Location
View Details
Hours
14.0
Delivery Options
Online Synchronous  
Course Fees
Fee before GST non-credit $639.99
Instructor(s)
Reading List / Textbook

No textbook required.

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post the course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Required fields are indicated by .