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Course Description

Emotional Intelligence (EI, EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: "IQ gets you hired but EQ gets you promoted." The terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence to make positive things happen in our lives, our families, and our organizations or communities.

Dr. June Donaldson's emotional intelligence model is called Emotional SMARTS®. It discusses the A,B,C, and D of staying emotionally smart; being grounded, centred, and focused, particularly during times of change, challenge, conflict, and uncertainty. 'A' relates to awareness skills; 'B,' behaviours; 'C,' contact or connection skills; and 'D,' decision-making—all critical life and work skills and competencies.

Topics

  • Emotional SMARTS in terms of how you manage yourself and your interactions with others
  • Four Emotional SMARTS cornerstones that form the foundation of emotional intelligence and wellness 
  • Individual performance in the 16 characteristics that underpin the four cornerstones
  • Skills and competencies to enhance one's Emotional SMARTS, both personally and professionally

Certificate for Emerging Leaders: Personal Effectiveness

 

Applies Towards the Following Certificate(s)

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Enrol Now - Select a section to enrol in

Type
Class
Days
W
Time
8:30AM to 4:30PM
Dates
Aug 14, 2019
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee Before GST non-credit $429.00
Section Notes

A $25 fee applies for course withdrawals and transfers. Unless otherwise stated, notice of a withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.

Type
Class
Days
F
Time
8:30AM to 4:30PM
Dates
Sep 27, 2019
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee Before GST non-credit $429.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.

Type
Class
Days
F
Time
8:30AM to 4:30PM
Dates
Dec 13, 2019
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee Before GST non-credit $429.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.

Type
Class
Days
Th
Time
8:30AM to 4:30PM
Dates
Apr 16, 2020
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee Before GST non-credit $429.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.

Type
Class
Days
F
Time
8:30AM to 4:30PM
Dates
May 29, 2020
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee Before GST non-credit $429.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.

Type
Class
Days
M
Time
8:30AM to 4:30PM
Dates
Aug 17, 2020
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee Before GST non-credit $429.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.

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