Course Description

Emotional Intelligence

Emotional Intelligence (EI/EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: "IQ gets you hired but EQ gets you promoted." Terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence to make positive things happen in our lives, families, and organizations or communities.

Dr. June Donaldson's emotional intelligence model is called Emotional SMARTS®. It focuses on the awareness, behaviour, contact and connection, and decision-making skills necessary for being emotionally smart, grounded and centred during times of change, challenge, conflict, and uncertainty.


  • Emotional SMARTS® in terms of how you manage yourself and your interactions with others
  • Four Emotional SMARTS® cornerstones that form the foundation of emotional intelligence and wellness 
  • Individual performance in the 16 characteristics that underpin the four cornerstones
  • Skills and competencies to enhance one's Emotional SMARTS®, both personally and professionally

Applies Towards the Following Program(s)

Enrol Now - Select a section to enrol in
Online Synchronous
8:30AM to 4:30PM
Nov 07, 2024
Schedule and Location
Delivery Options
Course Fees
Fee Before GST non-credit $439.99
  • Sara Stephenson
Reading List / Textbook

No textbook required.

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

This course uses:

  • Desire2Learn (D2L), an online learning management system. The instructor will post the course outline and other materials in D2L.
  • Zoom web conferencing software.

To fully participate in the live sessions, students will need: an internet connection, a reliable headset with microphone and a webcam.

For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registering on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Please note that there is a pre-work component which must be completed the day prior to the course.

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